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Common queries answered

Frequently asked Questions

please allow 6 to 8 business days for delivery., please allow 6 to 8 business days for delivery. Due to USPS shipping regulations, certain restricted products cannot ship to these locations, please see Shipping Regulation Products below. Orders containing any Restricted Products will instead be shipped using standard USPS, please allow 4-6 weeks for delivery. Due to USPS shipping regulations, certain restricted products cannot ship to these locations, please see Shipping Regulation Products below. Orders containing any Restricted Products will instead be shipped using standard USPS, please allow 4-6 weeks for delivery.

 

THE BUYER HAS A RIGHT OF WITHDRAWAL WHICH IT MAY EXERCISE WITHIN A FOURTEEN (14) DAYS, WITHOUT GIVING REASONS, OR PAYING PENALTIES, EXCEPT FOR RETURN COSTS AT ITS OWN CHARGE. THIS WITHDRAWAL PERIOD EXPIRES FOURTEEN (14) DAYS AFTER THE DAY WHERE THE PURCHASER, OR A THIRD PARTY THAT HAS BEEN DESIGNATED OTHER THAN THE CARRIER, PHYSICALLY TAKES POSSESSION OF THE PRODUCTS.

Upon checkout, you will receive an order acknowledgement confirming receipt of your order. Within 24 hours you will receive an order confirmation with a copy of your order.

 

Typically orders are processed within 1-2 business days. Standard shipping to Alaska, Hawaii, US Territories and APO/FPO addresses can take 8-12 business days. Orders placed after 4pm EST will be processed the following business day. For expedited shipping, please allow 1 business day for processing.

 

Once your order has shipped, you will receive an additional email to confirm shipment of your order. The shipping tracking information will be included in that email so that you may check status of the order at your convenience.

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We do not ship outside the U.S. at this time (with the exception of APO/FPO addresses and the U.S. territories).

IF THE PURCHASER ORDERED MULTIPLE PRODUCTS DURING A SINGLE ORDER, OR THE DELIVERY OF THE PRODUCTS WAS MADE IN MULTIPLE PARTS, THE WITHDRAWAL PERIOD DOES NOT BEGIN BEFORE THE PURCHASER, OR A THIRD PARTY DESIGNED BY HIM OTHER THAN THE CARRIER, DOES NOT PHYSICALLY TAKE OWNERSHIP OF THE LAST PRODUCT OR OF THE LAST PART OF DELIVERY.

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